Notice of Privacy Practices

2020 Vision Youth

Notice of Privacy Practices
 Effective Date: 10/20/2025

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Who We Are

2020 Vision Youth is a Community Health Worker (CHW) and Enhanced Care Management (ECM) provider serving individuals and families of all ages—including youth, adults, and seniors—across Southern California. We are committed to protecting your health information and complying with all federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA) and California-specific privacy regulations.

Our Legal Duty

We are required by law to:

  • Maintain the privacy of your protected health information (PHI).
  • Provide you with this Notice of our legal duties and privacy practices.
  • Notify you promptly if a breach occurs that may have compromised the privacy or security of your information.
  • Abide by the terms of this Notice currently in effect .

We reserve the right to change our privacy practices and this Notice at any time. If we make material changes, we will update this Notice and make it available to you.

How We May Use and Disclose Your Health Information

We may use and share your health information for the following purposes without your written authorization:

1. For Treatment

We may use and share your health information with doctors, nurses, CHWs, ECM staff, and other professionals involved in your care to provide, coordinate, or manage your health care and related services.
Example: Sharing information with a specialist or social service agency to coordinate your care.

2. For Payment

We may use and disclose your health information to bill and receive payment for the services you receive.
Example: Sending information to your health plan to obtain payment for services.

3. For Health Care Operations

We may use and disclose your health information for administrative, quality improvement, and other operational purposes.
Example: Reviewing care quality, training staff, or conducting audits.

4. Other Permitted or Required Uses and Disclosures

We may also use or disclose your health information without your authorization in the following situations:

  • As Required by Law: When required by federal, state, or local law.
  • Public Health and Safety: To prevent or control disease, report abuse or neglect, or to avert a serious threat to health or safety.
  • Health Oversight Activities: For audits, investigations, inspections, and licensure.
  • Legal Proceedings: In response to a court or administrative order, subpoena, or other lawful process.
  • Law Enforcement: For law enforcement purposes as permitted by law.
  • Coroners, Medical Examiners, and Funeral Directors: To identify a deceased person or determine cause of death.
  • Organ and Tissue Donation: If you are an organ donor.
  • Research: Under certain conditions, with safeguards in place.
  • Workers’ Compensation: As authorized to comply with workers’ compensation laws.
  • Special Government Functions: For military, national security, or correctional institution needs.
  • Disaster Relief: To organizations assisting in disaster relief efforts.

5. Uses and Disclosures Requiring Your Written Authorization

Other uses and disclosures of your health information not covered by this Notice or by law will be made only with your written authorization. This includes:

  • Most uses and disclosures of psychotherapy notes.
  • Uses and disclosures for marketing purposes.
  • Sale of your health information.

If you provide authorization, you may revoke it at any time in writing, except to the extent that we have already taken action based on your authorization .

Your Rights Regarding Your Health Information

You have the following rights regarding your health information:

1. Right to Inspect and Copy

You have the right to inspect and obtain a copy of your health information maintained by us, with some exceptions. Requests must be made in writing.

2. Right to Request an Amendment

If you believe your health information is incorrect or incomplete, you may request an amendment. We may deny your request in certain circumstances, but we will inform you in writing of the reason.

3. Right to an Accounting of Disclosures

You have the right to request a list (accounting) of certain disclosures of your health information made by us in the past six years, except for disclosures made for treatment, payment, health care operations, and certain other purposes.

4. Right to Request Restrictions

You may request restrictions on how we use or disclose your health information for treatment, payment, or health care operations. We are not required to agree to your request, except for certain disclosures to health plans when you have paid out-of-pocket in full.

5. Right to Request Confidential Communications

You may request that we communicate with you in a specific way (e.g., at a certain address or phone number). We will accommodate reasonable requests.

6. Right to a Paper Copy of This Notice

You may request a paper copy of this Notice at any time, even if you have agreed to receive it electronically.

7. Right to File a Complaint

If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services. We will not retaliate against you for filing a complaint .

Special Protections for Certain Information

Some types of health information may have additional protections under federal or state law, including information about mental health, substance use, HIV/AIDS, reproductive health, and genetic information. We will comply with all applicable laws regarding these categories.

California-Specific Privacy Rights

As a California resident, you may have additional rights under the California Confidentiality of Medical Information Act (CMIA) and the California Consumer Privacy Act (CCPA/CPRA), including:

  • The right to access and obtain copies of your medical information.
  • The right to request corrections.
  • The right to know what categories of personal information we collect, use, and disclose.
  • The right to request deletion or restriction of your personal information, subject to legal exceptions.
  • The right to opt out of the sale or sharing of your personal information (note: we do not sell your information).
  • The right to non-discrimination for exercising your privacy rights .

For more information about your California privacy rights, or to exercise these rights, please contact us using the information below.

How to Exercise Your Rights or Get More Information

To exercise any of your rights described in this Notice, or if you have questions about our privacy practices, please contact:

Privacy Officer
2020 Vision Youth
(909) 893-2782
info@2020visionyouth.org

Complaints

If you believe your privacy rights have been violated, you may file a complaint with our Privacy Officer at the contact information above, or with the U.S. Department of Health and Human Services, Office for Civil Rights. There will be no retaliation for filing a complaint.

Changes to This Notice

We reserve the right to change this Notice and our privacy practices at any time. If we make material changes, we will post the revised Notice in our offices, on our website, and provide it to you upon request. The effective date is listed at the top of this Notice .

Accessibility and Language Services

We provide this Notice in multiple languages and accessible formats upon request. If you need help understanding this Notice, please let us know. We are committed to making our privacy practices clear and accessible to everyone we serve .

Thank you for trusting 2020 Vision Youth with your health information. We are committed to protecting your privacy.

This Notice is provided in accordance with HIPAA, the California Confidentiality of Medical Information Act (CMIA), and the California Consumer Privacy Act (CCPA/CPRA). For more information, visit www.hhs.gov/hipaa.

For Complaints, Comments or Concerns, feel free to Call, Email or Fill Out A Form Here:

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